An email auto responder is great for notifying the original sender with a message. (E.g. “Out of Office”, “Vacation” or “No Longer Valid”)
You can create an auto responder using either the webmail or cPanel sites.
Option 1: Through webmail.
Login to your webmail account, (Https://webmail.yourdomain.com with yourdomain.com being replaced with your domain name.) then select your email address in the top right corner, followed by clicking on “Autoresponders”
Option 2: Through cPanel
Login to your cPanel account, (Https://cpanel.yourdomain.com with yourdomain.com being replaced with your domain name.) then in the Email section, click on.”Autoresponders”
Click on “Add Autoresponder”.
Fill out the applicable information on the autoresponders page.
Here are a few helpful tips to understand the available fields.
Interval: This is how often the auto responder should be activated. Useful if you receive multiple emails from an individual, but do not want to reply back to every email notifying of status. (E.g. Receiving multiple emails from an email address, but only want to send one notice of being out of the office per day, then it would be recommended to be set this to 24 hours.)
Email: Enter your account name
Domain: Select your applicable domain name.
From: If you wish to have any replies to the auto responder sent to a different email address that original. (E.g. Received to email@example.com but another employee firstname.lastname@example.org will handle further replies)
Subject: Your desired responding subject line.
Body: The content of your auto responding reply message. For more advanced email messages, you can check the “This message contains HTML” to allow for HTML formatted messages.
Start: Desired start date/time.
Stop: Desired stop date/time.
Finish by selecting the blue “Create/Modify” button.
To edit or delete an autoresponder, simply repeat Step 1 and 2, then under the “Actions” column click either “Edit” or “Delete” for the specified record.
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